On our stations, we maintain Customer Help and Information Points and calls are linked directly to our Control Centre or to National Rail Enquiries. Calls are recorded and monitored, but no advance notice is given as this could result in a delay in providing assistance. 4.6 CCTV Camera systems...
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We can all end up needing assistance for one reason or another but… Some while back I had carried out my biannual servicing of the engine oil and fuel system filters. The fuel system has never showed water in it and I went to a two yearly cycle many years ago. The engine is not o...
Station Help and Assistance Information Points CCTV Where we store your personal information Information Security Your rights How long we keep your personal data for Privacy Policy for people under 16 Changes to this Privacy policy 1. Information we may collect from you ...