Instant messaging apps allow you to sendunlimited amounts of textsto recipients all over the world, completely free of charge. You can also attach images, videos, PDFs, or any kind of file. This makes instant messaging an appropriate channel for live customer support for small businesses. Char...
Slack has become a powerful, productivity-boosting chat platform for businesses of all sizes in all industries. However, we could see all its features and spaces feeling overwhelming for workers who don’t need all of that. We’d recommend Slack to teams that are tech-savvy and very reliant ...
such as a text message. This added layer of security helps protect sensitive information and prevents unauthorized access. Many businesses are using short codes to implement MFA for their customers. This is especially common in the financial and healthcare industries. ...
Winter Weather Preparedness for Businesses: Managing Risk & Keeping Staff Safe 32 Creative Happy New Year Text Message Ideas and Templates for 2025 8 Essential Winter Safety Tips For Employees & Employers 36+ Creative Christmas Text Templates To Spread Holiday Cheer in Business Categories Busines...
This refers to businesses that meet certain government-dictated criteria. E.g., “SMEs sometimes become large enterprises.” TOS terms of service “Can you review the TOS before the vendor arrives?” The acronym TOS has become a meme on platforms like Twitch. Users will spam a user (often ...
79% of consumers have opted in to receive texts from businesses, and there’s a good chance your customers are among them. Texts like order updates and product announcements are convenient for your customers, and they can generate more sales for your business. It’s a win-win....
Note that brands used to be able to get less expensive shared short codes, which allowed multiple businesses to use the same SMS short code. These, however, were phased out by major US wireless carriers in 2021. What are my options if I don’t want a standard SMS short code? Beyond a...