29% of people said their businesses are texting for marketing and promotions. Meanwhile, the top use case is customer service—back and forth conversations about accounts, support, product ordering, appointments, and all the questions that come up along the customer journey. Our report shows most ...
Familiar UI for businesses: By keeping the flow and UI much the same between personal and business conversations, WhatsApp is a great example of how to makecustomer support, and even sales conversations, feel as natural as asking a friend for advice. Cons of WhatsApp Privacy concerns: Despite...
SMS is a simple channel with a big impact. See how others use it. Joe sped up registration by 50% Parents were waiting until the last minute to register their students for sports. That changed when Joe started sending texts. Check it out ...
6 big tech trends for 2025 that you can’t ignore Jan 02, 202564 mins DeveloperGenerative AIVirtual Reality video Could the sale of TikTok usher in a new data privacy era? Dec 19, 202445 mins Data PrivacyPrivacySocial Networking Apps
Why This is a Big Deal: How to Enable RCS on iPhones: ProTexting and the Role of RCS Providers How ProTexting Utilizes RCS: The Benefits of RCS for Businesses 1. Enhanced Customer Engagement: 2. Improved Customer Support: 3. Higher Conversion Rates: ...
TextMagic:The business text messaging service TextMagic is ideal for businesses to send SMS marketing messages, alerts, and notifications to their customers. Podium:Podium, an Interaction Management Platform, is used to streamline customer interactions through text messaging. It’s also used to generate...
UAW Settles With Big 3 U.S. Automakers, Hoping to Organize EV Battery Plants Dan Gearino and Aydali Campa – Inside Climate News The shift to electric vehicles is looking better today for U.S. auto workers than it did before a strike against the three major Detroit automakers, thanks to...
While plenty of Yelp alternatives exist, the lack of a Yelp integration could sway you to a competing vendor if Yelp is a big part of your marketing strategy. It’s worth noting that Yelp forbids businesses from asking for reviews, which may be why it’s absent from the Podium platform....
She dropped out to perform stand-up comedy, and the gamble paid off big time for the famous actor and comedian. You may also like: 30 stars who hit their stride late in life Christian Bale Frazer Harrison // Getty Images Christian Bale In the small town of Haverfordwest, Pembrokeshire, ...
IDC I don’t care “idc where we go for dinner.” IDC is almost always written in lowercase letters to support the apathetic nature of the term. IG Instagram “I posted the pic on IG.” Instagram is owned by Facebook (AKA FB). IM instant messaging “Remember when we used to IM on...