Like email automation, businesses can automate text messages and record responses. This virtual paper trail keeps you and the customer accountable while streamlining your business services. 4. Texting is a low-cost marketing option. You can work text messaging into your promotional events quickly and...
Free: Text Templates to Ask for Referrals Download Your customers want the convenience and simplicity that comes from text messaging when communicating with small businesses. What they don’t want is spam or useless information.So how do you make sure your customers find your texts valuable? That...
Unleash the full power of conversational communication to improve efficiency and drive action. Our expert-authored resources will show you how.
Businesses send texts by connecting their current office phone number(s) to a text messaging platform, like Text Request. Every phone number, even landlines, have two sides to them—a voice side that you’re already using, and a messaging side that you may or may not be. We verify that...
Business Tips 10 business text messaging tipsShare this: For most people, texting is their primary vehicle for personal communication. It’s also the fastest-growing customer engagement channel for businesses. In fact, 9 out of 1...
The mass text messaging service trusted by thousands of businessesText reminders for businesses Text reminders are a straightforward and powerful tool for businesses looking to improve customer interactions. SMS appointment reminders provide an easy and effective way for you to communicate with clients ...
Garrett Olexa, vice president of legal affairs at Sun Health, highlighted common mistakes businesses make with text messaging compliance, including “mistakenly assuming that just hiring a third party to send out the texts shields their business from liability.” When using a third-party texting ser...
If you want to designate a particular word for people to text in, you can start by setting up the “keyword” you’d like to use. Here are some tips on how to select a keyword: Select something short and easy to remember Select something that is easy to spell (to help avoid both ...
Socially, texting is a medium of communication almost exclusively reserved for people who have a closer relationship with you. We receive text messages from people we know and from businesses that we trust. Many businesses use text messaging as a marketing tool, but customers must opt-in to rec...
People usually need to be reminded when a payment is due. Even though email is the most common communication channel businesses use to issue payment reminders, text messaging has been an increasingly popular way for many businesses to send these reminders. ...