If items went missing during packing or transit, request a refund by: Going to “Customer support” in the Temu app or Temu.com and selecting “Contact us”. Choosing “missing item” and selecting the affected order. Identifying the missing items and their quantities. Uploading details and ...
Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www....
Cost-Effective Options:Reduced financial risk allows for experimentation with new items. Customer Reviews User feedback for this coupon is largely positive: High Satisfaction Rates:Many customers express happiness over the significant savings. Delight in...
the customer service, and the customer service will help you follow up the logistics information. 6. 催好评 (1) Dear friend, thank you for your support. I have given you a five-star rating. Can you leave a five-star review? Please let me know next time you place an order. I will ...
Customer support Product quality SHEIN Next, we haveShein, a globally recognizedfashionandlifestyle brand. While Shein originally built its reputation by focusing on apparel, it has since expanded its catalog to include awide range of products, similar to what platforms like AliExpress offer. That ...
established rules like free shipping, a late delivery policy, and a round-the-clock customer support hotline to ensure customers have an excellent purchasing experience. A liberal return policy is also provided by the business, allowing buyers to return items for a full refundwithin 30 daysof ...
“A lot of wool parties are very difficult to get along with.” Xiao Qing, who graduated with a master's degree in Arabic, joined Temu as an after-sales customer service in 2023. Unable to bear the intense work, she chose to quit her job at the end of last year. ...
Shipping and Packing –No need to worry as we do all the packing according to local laws and safety protocols, directly delivering to your valued customer. Tailored For Any Business –We give you multiple options like direct-to-customer support and even crowd-funded product delivery to any of...
From the Temu app, click “You” at the bottom center. Then, scroll down to “Customer support.” From there, you can select the order you need help with, look at help articles, or click “Live Chat” to talk to get connected to a customer service agent. ...
Some Temu customers manage to fully process a refund but often have a hard time doing so, be it due to delayed return shipping, poor customer support, and so on. 5. Poor Customer Service Another big Temu pitfall is its customer support. While Temu claims to have a 24/7 live chat and ...