If Telstra are unable to repair your landline (STS) within the agreed timeframe you may be entitled to a CSG payment. Keep a record of when you report faults and fault numbers to assist with this process. Payments are currently:
Of these, 24,641 complaints were in relation to internet services, representing growth of 53.6 percent year on year; 23,331 were about mobile phone services, a rise of 18.8 percent; and 17,998 were on landline phone services, rising 32 percent. Customer service made up 47.9 percent of all...
1800 815 851 for all faults and technical enquires. Have you completed the application? * Section 1 must be completed and signed for all types of applications. * You only have to complete Section(s) 2 – 3 where applicable to your application. * Forward the completed application to your T...