24 hours, 7 days·Call the number provided. This directs straight to ADSL support. 更多细节 客户服务 800 334 884 24 hours, 7 days·For Business sales enquiries 更多细节 客户服务 13 2000 24 hours, 7 days·仅限来自 Telstra 部手机·For Business customer service and billing ...
Telstra is Australia's biggest reseller of the NBN across every technology except satellite, withroughly double the customersof its nearest competitors, TPG. While the telco says the 42,000 customers affected represents only 5 percent of its total NBN customer base, it's still a blow for Telstr...
"We only provide our customers' mobile numbers to a small number of our content partners to enable the customer to choose to receive the service and pay for it via the Telstra bill. We provide this information on the basis of legal terms in our partner contracts that help ensure the...
Customer Service Representative(离职员工)-Perth CBD WA-2024年5月10日 a typical day at work taking phone calls, and putting up with rude and demanding customers, what you believe you learned, : How to manage using multiple systems and also learn to use work arounds when there is system outa...
As part of the transition to the National Broadband Network (NBN), Telstra agreed to structurally separate its wholesale fixed line network business from its retail businesses, including BigPond. The ACCC produces a yearly report to ensure the company's structural separation undertaking is working as...
Please note Telstra are required to maintain landlines in nbn Sky Muster and nbn Fixed Wireless mapped areas, people in these areas DO NOT have to move to an nbn landline and can keep their current landline service. BIRRR recommends that you maintain your standard landline service in additio...
s because in the retail store you are encouraged to do things in a way that looks better from a sales perspective and screw the customer impact - example you would be expected to tell someone they “can’t have their old number anymore “ after they where disconnected for failed payments ...
Keeping up with the many daily KPI's. It was so stressful. They kept on at you daily. It was more about the number of calls than good customer service. 4 to 5 weeks of online training on every department in the company,...
This included a one-third fall in headcount, a huge reduction in the number of consumer plans – from 1,800 down to 20 – and the transition to digital customer service, which now accounted for three-quarters of all service responses. ...
And I still I have to pay for that bad internet service till the guy come and install the nbn and told us Telstra going to call you soon and tell how to make the nbn work we wait 1 week tell someone called us and told us the right way to do it and finally we had internet back...