One month could focus on handle time, while the next could highlight upselling opportunities. Encourage teams to take pride in their stats and engage in playful banter with one another. This approach can significantly enhance team morale, and the resulting productivity boost from everyone striving ...
CAREER GROWTH How to Write Cold Emails for Job Opportunities Published: 4/21/2023• Updated: 2/10/2025 6 min read ACE THE INTERVIEW How to Send a Career Fair Follow-Up Email Published: 11/16/2022• Updated: 2/10/2025 3 min read ...
methodstoidentifynewmarketsandbusinessopportunities •Understanding and communicating up to date information on the products and services offered by Calber • Managing a sales database, ensuring all calls are logged accurately, including contact details and any follow up dates or other action required...