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When answering the telephone at work, it is important to use a professional greeting. Don't act like customers have to call you. Thank them for calling. Instead of using a simple “Hello,” brand the call using the company's name. Branding the call serves two purposes. Firstly, it lets...
" If it's a keypad, it works much like the digital pad on a cell phone. However, it's possible that you'll have to press extra numbers such as "9" or "1" to dial outside the building. Along with learning the calling rules, you'll need to learn other functions, such as how t...
When answering the telephone at work, it is important to use a professional greeting. Don't act like customers have to call you. Thank them for calling. Instead of using a simple “Hello,” brand the call using the company's name. Branding the call serves two purposes. Firstly, it lets...