What is the most stressful part about working at the company? Management pressure constant with tight times for completing calls and inadequate training. What is the work environment and culture like at the company? Not very friendly felt like an us and them attitude. ...
Needs time Customer Service Representative(在职员工)-Dubai-2023年3月27日 If you get used to this work and interpretation then everything will be perfectly easy, good team, easy communication, needs practice and study, salary isnt much for this kind of job but you can always take overtime whi...
But the worst part has to come yet! First of all Teleperformance made me work from home since the beginning so they gave me a computer that I had to carry every time I had to change apartment and the first day of training they didn't even give me the equipment on time. But the ...
Delivery is just part of the process; customers don’t see delivery as a separate process or detached from the retailer. When they click to order an item it is entirely the responsibility of the retailer to ensure that order arrives on time. Accountability cannot be outsourced to a delivery ...
Thank you for sharing your positive experience here with TP. We understand that being a customer representative is hard work, and we are glad to know that you are enjoying working from home. Thank you for your hard work and for being part of the team!
I would have a completely different view of my experience at Teleperformance if it were not for the ridiculously low “average handle time” (AHT) per call. The company associated with the project I am a part of seems to care more about money than customer service. I feel li...
I was hired on the strength of my training background; however was allowed no time to train staff. Everyone here is basically making it up as they go along. Some really good people stuck in the grinder here. I hope it;s changed since I left. ...
and had competitions. The hardest part was dealing with rude and hurtful customers. I understood their pain and helped them through it though. Most of the time, a 20% off discount code made them happy. Sometimes it was free shipping on their order that made them ha...
We really appreciate you taking the time to share your experience with us! 1.0 Constant one-upping agent (在职员工) - Ogden, UT - 2023年2月1日 That's how performance you are always trying to get your stats up and then they raise this the requirements and they get harsher and harsher ...
Their managers have an open door policy and have been friendly at all times and listened to our concerns. Things are addressed quickly and professionally. I have read reviews about Teleperformance and did research myself before leaving my job to join the Teleperformance Team. I have ...