The OT was almost non existent, the benefits are awful and I am still owed prizes I won during my almost 4 years there. Bottom line, terrible company who like hostility and not their employees. If you want to work for them, good luck... ...
They offer outsourced call centres (help lines). Done a great job integrating AI into their process. Customers (companies) save money by not paying the benefits of workers working those call centres; rather they hire TEP. TEP are call-centre experts ...