Customer Service Representative (离职员工) - Columbus, OH - 2019年3月13日 I worked at TF for 4 years and loved every day of it. The reason I left was due to death in the family and I had some health issues myself. I was going to resign, but because my ...
depends on the structure of each individual organisation. Some may have a very strong customer service team that can absorb and lead the marketing function. There is no one-size-fits-all solution, but there is a strategic need to rethink how your internal structures affect the customer ...
Customer Service Adviser (在职员工) - Bangor, County Down - 2019年10月25日 Easy job that is enjoyable. Opportunity to meet new people and earn reasonable money by talking to people on the phone about their problems. Good overall 这篇点评对您有用吗? 是否22 条点评无帮助 报告分享 Teleperforma...
This shift towards outsourcing, aimed at increasing profitability, has deteriorated service quality for employees. The HR department’s public face consists of Greek staff, who are notably unprofessional and unhelpful. Ironically, while they are the visible representatives, the actual management, ...
Customer name:Teleperformance Greece Industry:Business services Location:Athens, Greece Total number of agents:>11,000 Challenges ●Ensure business continuity in the face of a global pandemic ●Enable >8000 agents to work from home ●Maintain service levels throughout the transition to ...
trust and safety, artificial intelligence, video CX, metaverse, CX management, advanced analytics, business transformation consulting, technology as a service, collection service, interpretation and translation, and healthcare support services. The company serves automotive, energy and utilities, insurance,...
However. for me they are too highly reliant on stats and sales rather than customer service, and the upper management that is not cool, is really not cool. My overall opinion is working at Teleperformance is a roller coaster ride! One day you can love your job and the next makes you ...