K--knowledge Introduction: What is work team? ? Work team: a group that works together to create a much higher quality product than people who are working alone. Cultural Elements ? Culture- Collectivistic vs. Individualistic ? Group-orientated vs. Individual-orientated Total Quality Management (...
The key to a good work team is its devotion to a common purpose . In order to achieve that common purpose, members must learn to place the goals of the team before their own individual aims. Not everybody performs well in teams. It is hard for some people to commit themselves to a ...
Commitment Members are completely dedicated to the achievement of team goals Team success is prioritized over individual achievement Processes and Procedures Successful teams: Have a set of ground rules/operating norms Promote the free flow of communication Have a process for discussing issues/problems En...
Value of Teams Teams can build a more complete picture of a process or situation Mutual support and cooperation leads to increased commitment to quality improvement Team accomplishments builds the confidence of individual members When people help design a solution they embrace rather than resist it Sta...
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