打开Teams Auto Attendant & Call Queue Historical Reports V3.1.6.pbit 模板文件。 Power BI Desktop应启动。 系统会提示你选择 “数据源”、“ 报表级别”和 “UTC 偏移量”。 DataSource:选择条目 api.interfaces.records.teams.microsoft.com。 报表级别: 选择Per Call (默认) 以检索所有单独的呼叫记录。 选...
For reporting purposes Microsoft provides a PowerBI integration since a few weeks. PowerBI will use the CQD data and use these data to build reports for Call Queues and Auto Attendants: Using CQD Power BI report to view Auto Attendant & Call Queue Historical Report - Microsoft Teams | ...
Microsoft Teams Hi, Can you check with the latest report for the Auto Attendant and Call Queue. This have some details around the agent opt out and opt in status. PowerBI Reporting for Auto Attendant and Call Queue https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-re...
Power BI: Create and distribute your CDR reports Manage access to your reports via your own Power BI tenant API: Easily integrate your CDR data into your existing reporting tools through our REST-based services Call Queue Extended (CQE): ...
Expo XT delivers insights for Microsoft Teams Meetings, Messaging, and Call Reporting Expo XT delivers insights into your Microsoft Teams usage without granting admin access. Expo XT is built on Power BI to get deep insights for Microsoft Teams ...
While CQD has web-based reports right out of the box, there are also some great Power BI templates. The templates cover the following report areas: Teams Auto Attendant & Call Queue Historical Report Helpdesk Report Location Enhanced Report Mobile D...
Teams reporting reference Definitions Make the user specific data anonymous An analytics and reporting experience for Microsoft Teams is available in the Microsoft Teams admin center. You can run different reports to get insights into how users in your organization are using Teams. For example, you ...
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