1. Text message delivery and engagement Mobile carriers and messaging platforms have filters that detect and block spam for non-compliant text messages. So following compliance guidelines ensures your text messages get delivered. Compliant text messages also respect user preferences. This reduces the cha...
Any person, business, or entity that conducts telephone solicitations needs to comply with the TCPA. The TCPA covers voice calls, faxes, VoIP calls, and text messages. The TCPA defines “telephone solicitation” as "the initiation of a telephone call or message for the purpose of encouraging ...
the court noted that a text message could come via MMS (Multimedia Messaging Service), which could include audio sound with an artificial or prerecorded voice, leaving open the question without deciding, whether there could be exposure under section...
Voluntarily Providing Cell Phone Number Gives Text Message Consent under TCPA, California and Florida Federal Courts RuleAlan S. Kaplinsky
call center program compliance, data management and marketing, and the overall operation of digital-related businesses. The firm works with clients to evaluate SMS/text message compliance protocols and ensure adherence to the Federal Trade Commission’s Telemarketing Sales Rule and Telephone Consumer Pro...
TCPA covers automations andbusiness text messaging tools, too. You must also adhere to time restrictions and avoid texting anyone during off hours. 8. Mind Robocall Regulations Robocalls are automated phone calls usingauto-dialer softwareto deliver a prerecorded voice message. ...
Circuit’s decision overturning that rule. Bais Yaakov of Spring Valley v. Educ. Testing Serv., 2018 U.S. Dist. LEXIS 96161, *16 (S.D.N.Y. June 6, 2018). Personal jurisdiction: The court granted the defendant’s motion to dismiss a TCPA text message case for lack of personal ...
On November 1, 2019, Capital One Services, LLC (“Capital One”), a financial services company, filed a petition for declaratory ruling asking the Commission to rule that a message in response to a customer’s opt-out request that seeks to clarify the scope of their request is in line wi...
For good measure the Court blessed the Defendant’s software as outside the scope of the TCPA to begin with because if the high degree of human intervention associated with the text message campaign: “The process [requires a user to]… log onto its platform and set up a mobile messaging ...
Companies engaged in telephone and text message marketing must also be cognizant of the attention "robocalls" have received from Congress and state governments over the past couple of years, and that a narrow Court decision could bring about a reactive response from the nation's legislative bodies...