The second method applies to you if you can’t even see any picture at all in the first place, and hence can’t access the settings dashboard. However, the people with TCL Roku TV black screen with sound can also use this method. Now, here’s the first method to perform a hard res...
Fix a TCL TV with half screen dark by either replacing any failed LED backlights or re-soldering any faulty connections between LED strips, or by adding strips of tape to the ribbon cable connecting the T-Con board to the panel to block any faulty clock signals. Because people mean differe...
The best TCL TV we've tested is the TCL QM8/QM851G QLED. It's an impressive TV that delivers amazing picture quality with an impressive selection of extra features.
We bought a 75” QM850G TCL TV and it will not work properly with a sound bar. The sound occasionally just cuts out. We ruled out the sound bar as the problem, and TCL support was unable to fix the problem. TCL eventually gave us a refund, but it took 6 months to get to that...
The TV has a backlight strobing feature, known as black frame insertion (BFI), to help reduce motion blur. It only flickers at 60Hz, even for 120Hz content, and it doesn't dim the screen like the BFI feature on most other TVs does. However, the timing is off, resulting in noticeable...
I had my 42" TV by TCL 7 months & got the black screen. After speaking with the warranty people & trying unsuccessfully to reset it they asked me to send a video of the trouble. I finally got that right, I also sent my original receipt & the model & serial #. 5 weeks later, th...
Black Level Raise 12° Gamma Shift 18° Unfortunately, the TCL 5 Series has a poor viewing angle, so the image fades and looks washed out when viewed from the side. It's not an ideal TV for a wide seating arrangement or if you like to move around with the TV on. LEARN ABOUT VI...
light. You should contact TCL TV customer service to help you fix the backlight. You will know your TV’s backlight is defective by shining a flashlight on a powered TV while in a dark room. Your TV’s backlight is broken if you can see a picture with the flashlight on the screen....
TCL arranged to remove tv but shocking service..no mention of a new one or replacement yet!!Ok they now have replaced it with different model..but they are poor communicators!we now have no tv...while we wait till they fix it!!They refused to replace itWorst experience Date of ...
Unlike competitors, TCL has relocated the ARC/eARC port for audio output to one of the non-HDMI 2.1 ports meaning that both of the two HDMI 2.1 ports can be used for HDMI 2.1 sources even if you connect a soundbar or receiver. The downside is that if a future Apple TV 4K, for ...