to provide customer support, including to resolve disputes, collect fees and troubleshoot problems; to contact you with regard to your use of the Service and, in our discretion, changes to the Service and/or Service’s policies; and
I spent an hour on web chat only to be told to call customer services tomorrow. It shouldn't be so hard to give you my money. 😭 more russymac , 20/07/2024 Rubbish app New customer and the app crashes every time I open it. I can’t login online as I have the ‘wrong ...
Ofcom also examined how long it takes providers to install a new broadband or landline phone service to customers and how long it takes them to repair services following outages. Overall, 87% of broadband and landline orders were installed by the date agreed with the customer, with orders ta...
As a TalkTalk Business customer, you can choose to have a static IP address at no extra cost. This is an important feature if you’re running your own server (such as for FTP, VPN, email or a website). The static IP ensures there is a consistent address for other people to be able...
Customer Challenges More and more subscribers are choosing to use mobile services, resulting in the revenue from fixed-line calls falling by 12% year on year. Faced with fierce competition in the UK market from BT, SKY, and Virgin Media in the third-party playout market, TalkTalk was eager...
a cyberattack. A subsequent investigation pointed to a “significant and sustained attack” on the site, leading to a TalkTalkannouncementadmitting hackers may have stolen customer data that includes names, addresses, dates of birth, bank and credit card details, phone numbers, and email addresses....