Shocking customer service Recently moved home and was advised I needed to set up a new package then cancel existing one when I moved. This I have since discovered was the wrong information and I could have just taken my existing package with me. Thought everything was sorted until three we...
to provide customer support, including to resolve disputes, collect fees and troubleshoot problems; to contact you with regard to your use of the Service and, in our discretion, changes to the Service and/or Service’s policies; and
I’ve been with TalkTalk for eight years and can say I agree with all of the ratings except one: customer service. We’ll discuss this in detail later in the review. Pros and cons of TalkTalk Pros Very good and competitive broadband package prices Great range of internet speeds to choose...
As a TalkTalk Business customer, you can choose to have a static IP address at no extra cost. This is an important feature if you’re running your own server (such as for FTP, VPN, email or a website). The static IP ensures there is a consistent address for other people to be able...
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Phone:TalkTalk’s customer care line can be reached at 034 5172 0088. Live chat:If you’re unable to resolve your query online attalktalk.co.uk/help, you can contact the TalkTalk support team using its online chat, which is open seven days a week. ...
New customer and the app crashes every time I open it. I can’t login online as I have the ‘wrong kind of account number’ and I have to use an app that doesn’t work. Tried to call numerous times keep selecting different options then get cut off with a message ‘use that talk ...
According to Blake, an investigation into the incident at the ISP shows that the customer service rep asked the caller to verify any other email addresses associated with Blake’s ISP account, and after some waiting the support employee actually read off a few of them. Seconds later, the atta...
However, TalkTalk’s customer base of four million customers is still an attractive proposition as the UK market shifts towards convergence and as the company seeks to migrate subscribers from copper to fibre broadband. Here are the best TalkTalk broadband deals Steve McCaskill Steve McCaskill ...
a cyberattack. A subsequent investigation pointed to a “significant and sustained attack” on the site, leading to a TalkTalkannouncementadmitting hackers may have stolen customer data that includes names, addresses, dates of birth, bank and credit card details, phone numbers, and email addresses....