Complaints: In the event that you wish to make a complaint about how TalkTalk processes your personal data, please contact us in the first instance atgeneral-services@talktalk.comand we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to rai...
The provider generally receives good reviews, but you can always check outOfcom's complaints datafor a more in-depth idea of its customer service levels, and to get the latest feedback on its service. Read our TalkTalk broadband review ...
That said, the latest Ofcom complaints report shows progress in this regard. While TalkTalk used to be one of the most complained about providers in the country, it is now performing better than Virgin Media, NOW, Shell and Vodafone. This is because it does offer support across multiple ch...
A breach toward the end of last year led to a number of TalkTalk customers receiving scam calls in which the stolen information was used to trick them into thinking they were being made by real TalkTalk staff. Some were persuaded to hand over their bank details or sign up to unnecessary so...
phone calls to try to resolve it had failed, he then had to resort to sending three letters by recorded delivery to be sure of getting any kind of response from the company.'It is a matter of principle that TalkTalk cannot be allowed to ignore complaints and ride roughshod over customers,...
TalkTalk states on its website that it takes all complaints very seriously and it will try to resolve any concerns you're unhappy with as quickly as possible. You can raise a complaint with TalkTalk via its live chat feature. Switching guides for existing customers of TalkTalk Switching your ...