Complaints: In the event that you wish to make a complaint about how TalkTalk processes your personal data, please contact us in the first instance atgeneral-services@talktalk.comand we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to rai...
Learn all the ways you can contact your broadband provider with our guide. Ofcom releases a quarterly complaints rankings report. It’s a great way to gauge how good a provider’s customer service is. Check out which broadband provider is considered to have the most favourable customer service...
A quick look at customer reviews and sites like Trustpilot will show you that there are a fair few complaints about the speed of its services, specifically how quickly it resolves problems. That said, the latest Ofcom complaints report shows progress in this regard. While TalkTalk used to be...
he then had to resort to sending three letters by recorded delivery to be sure of getting any kind of response from the company.'It is a matter of principle that TalkTalk cannot be allowed to ignore complaints and ride roughshod over customers,' he says.GUY BLAKESLEY, of South Benfleet, ...