This issue was limited to how that Case ID information was displayed in that summarized (non- expanded) 'Job Notes' section. [TBL-3955] • If preceding slashes are used in the Mount CIFS share Server Name field, they would be ignored as the system automatically adds them, but the ...
Note that the actual Case ID value was properly stored and was visible if the Job notes section was expanded. Also, the Case ID information would always have been stored properly in logs. This issue was limited to how that Case ID information was displayed in that summarized (non-expanded)...