@TMobileHelp The phone is chipped and it cut my lip open! I confirmed with Apple Support it’s a cosmetic defect / malfunction and Assurant cannot process the claim as malfunction! Not sure why I pay $18 when TMobile don’t trust thier customer! ernfron (@NestoMontenegro) reported...
T-Mobile does not do its own repairs but instead, if you have T-Mobile insurance on your phone, you can file a claim and have your phone fixed or replaced through Assurant. You can use the T-Mobile Insurance to repair your phone screen, but water damage is only covered for a $50 de...