Hello, Today, I visited a T-Mobile store to switch my phone from Cricket to T-Mobile. The agent processed the switch, charged my debit card, and I left. Upon stepping outside, I noticed that my phone showed "EMERGENCY SERVICE ONLY," even though the agent assured me everything wa...
This really shouldn’t come as a surprise to anyone. It is some pleasant wishful thinking to hope that yesterday’s news might open the Apple floodgates into T-Mobile’s service, but for the time being the two companies remain apart from one another. There’s no reason for T-Mobile custo...
How To Fix T-Mobile Service Access Denied One of the issues that some T-Mobile uses have faced recently is seeing an auto-response saying “Service Access Denied.” Usually, this message is seen as an auto-response to when a user is trying to verify their account with Google or some oth...
@Herbisms@Irisheyes5511 @TMobile I wouldn't say that you're wrong because network coverage, or should I say, phone usability depends on a lot of factors. That said, when i say travel, I mean on highways, country roads, airports, etc. However, I often travel outside of all cell ser...
The outage means that some customers who are abroad are currently unlikely to be able to make phone calls, send text messages or use cellular data. T-Mobile told CBS MoneyWatch that the carrier is "one of several providers impacted by a third-party vendor's issue that is intermittently affe...
I was a T Mobile customer for over 7 years after dumping Sprint for many,many reason. The day this merger went through I called them and dropped them,went and bought an unlocked new phone and signed up with ATT so far so good,but I WILL NOT bundle the cell service with my cable and...
Upset? If you have experienced poor customer service from T-Mobile, the best way to get satisfaction is to register your own feedback using our complaint form. If you are a customer who is experiencing issues with your account, the best phone number for customer service is 1-877-453-1304...
for the return of that old phone. That is not how it works. After two months and speaking with multiple customer service associates with T-Mobile, it wasn't until I demanded a manager, that I was FINALLY told what happened. Brian the manager was unhelpful, rude, condescending, and didn'...
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say, "I don't have one" then, "New Service", then "Representative". Below are some clips we've found from T-Mobile's phone menus and tips that help give an idea of what you will encou...
But aside from those two hiccups, I had no issues over my three weeks of testing the service. Major caveat: I live alone and don’t do a ton of bandwidth-intensive activities like online gaming and 4K streaming. T-Mobile’s Home Internet was enough speed for me, but if you have a ...