"You’ve reached T-Mobile; we are currently experiencing longer wait times than normal. We are sorry. You can use text or customer support within your app to
Cloud & Internet Figure out the Internet signal lingo ByChizara Ibeakanma Sep 22, 2024 T-Mobile Wants More AI Chatbots in Customer Support Carriers How much do you trust an AI customer support bot? ByJorge A. Aguilar Sep 18, 2024 ...
Toll-free·24 hours, 7 days·Direct to web and telesales support department.·To become a new T-Mobile customer, say "new." If you are a current T-Mobile customer, please say "account."·Free tools available: Talk for me, Skip the wait, Schedule my call More details Corporate Offices...
Called customer support and while she helped with the initial problem, it took 15 minutes just to get past the ignorant automation to get redirected to an actual person. Then it took 30 minutes of listening to tmobile advertisements while on hold waiting to actually talk to someone. THEN ...
The carrier is teaming up with OpenAI on a customer support feature that will go live in 2025. James Martin/CNET Like most companies in 2024,T-Mobileis jumping onto the AI train. On Wednesday, the carrier announced that it has a new partnership with ChatGPT-creator OpenAI to...
After we published a story about my T-Mobile home Internet service dying with customer service unable to fix the problem, I got a lot of messages from readers with similar experiences. Three T-Mobile employees (two former and one current) who handled / handle home Internet support calls also...
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pay a little more to have a peace of mind, exceptional customer service, and a technical/help support team. I've been contacting T-Mobile since September it is NOW March and this issue has not been resolved. T-Mobile you can't go around robbing customers without a gun. I've been a ...
In case you are unable to receive or send messages to such shortcodes, and you are seeing the “Service Access Denied” response on your T-Mobile, there are a few things that you can do to fix the issue. They are mentioned below. Contact Customer Support to Get Short Codes Unblocked on...
"Beware of T-Mobile: Deceptive Promises and Poor Customer Service" T-Mobile offers decent cell phone and internet service, similar to many other companies, but I strongly advise against switching to them due to their poor customer service. Every time you call, you speak with a different repres...