Deprioritized over T-Mobile’s other tiers Weaker customer service You won’t typically get the extra perks you’d get with post-paid, like free streaming services, phone financing, etc That’s honestly the biggest difference: customer service and extras. Believe it or not, network quality is...
T-Mobile’s mission to make its customers feel like they’re getting their money’s worth continues this week. On Wednesday, T-Mobile announced its new loyalty program, Magenta Status, which brings additional perks to subscribers at no additional cost. Magenta Status perks are stacked on top ...
Doesn’t need perks: You don’t need your phone plan to come with a Netflix or Disney+ The ideal T-Mobile MVNO customer typically seeks cost savings and doesn’t require unlimited high-speed data. T-Mobile MVNOs can’t offer truly unlimited high-speed data plans. Consider T-Mobile or ...
T-Mobile is adding another streaming freebie to its customer perks. ViacomCBS, looking to beef up Paramount Plus‘s subscriber rolls, inked a deal with T-Mobile under which the wireless carrier will give one free year of the ad-supported tier of the streaming service to all new and ...
"I think every management team in the world and every CEO is looking at what it can do with AI," T-Mobile CEO Mike Sievert told CNET. He noted that while many companies have deployed AI into customer service and support roles (something that T-Mobile has done as well), ...
T-Mobile, which bills itself as the "Un-carrier," offers up a lot of special perks for its customers. Especially those who pony up the cash for its most expensive (and popular) plan, Magenta MAX. That includes bundling streaming services into the mix, like Netflix for instance. And now...
“At T-Mobile, we just think differently. We’re focused on being the provider you choose, not the one you’re stuck with. That’s why we created Phone Freedom … because every wireless customer deserves more freedom and fairness they can count on.” ...
However, T-mobile was unable to offer me an easy number to remember, so I kept the old number. -The person before me changed my pin on my account. -Whenever I needed to reach T-mobile, I was asked to call customer service. I wasn't given the option to e-mail them, and the ...
How much do you trust an AI customer support bot? ByJorge A. Aguilar Sep 18, 2024 T-Mobile Is Testing Emergency Alerts From Satellites Cutting Edge Starlink needs to launch more satellites before it comes online, though. ByAndrew Tarantola ...
The T-Mobile Home Internet app guides you through the setup process.I have a separate tutorial here. I’ve experienced deprioritization with T-Mobile Home Internet at times, but the service has been mostly reliable since I signed up as a paying customer more than a year ago. ...