If you’re thinking of switching energy suppliers, you’re not alone. Especially with so many people cooped up indoors right now, plenty of us can expect higher gas and electricity bills than usual in the coming months. And depending on what tariff you’re on, that could mean paying well ...
Thus, we suggest that for price competitive electricity suppliers, it might be more effective to familiarize customers with tariff structures and savings potentials than to advertise with "green electricity" as it is the common strategy at the moment....
When can my landlord charge me for gas and electricity? When it comes to switching energy suppliers as a tenant, you might think you're not allowed to do so because it's handled by the landlord. This isn't the case - anyone who rents a property and pays their own bills has the ...
Many smaller suppliers have been ranked more highly for customer service than their big six competitors. In a 2022independent Uswitch surveyof more than 16,000 UK energy consumers, households rated their suppliers in categories including Best Customer Service and Most Likely To Recommend. The top ...
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Ofgem has closed a compliance case with a mid-sizedenergysupplier which blocked pre-payment customers from switching supplier after it extended them emergency credit during the coronavirus lockdown. E (Gas and Electricity) Limited committed to compensating 361 customers the value of lost savings and ...
The number of households that switched to a new electricity energy supplier rocketed in April, new figures from industry body Energy UK have revealed. It found that a whopping 657,000 households moved to a new supplier, up by 39% from the same month in 2020. It is the second highest mon...
Customers trying to avoid bill hikes in line with the adjusted price cap boosted energy switching to its highest level in nearly two years last month. According to data from ElectraLink, 649,000 households moved to a newelectricitysupplier in March, up 10% year-on-year and just shy of the...
although there is little research about this. The respective power of switching barriers with a good rapport will decide the level of customers’ reliability to their current service suppliers. Besides the research that evaluated switching costs as a multidimensional construct, the study by Chen and ...