For example, if a Ranking question has 5 answer choices, weights are assigned as follows: The #1 choice has a weight of 5 The #2 choice has a weight of 4 The #3 choice has a weight of 3 The #4 choice has a weigh
SurveyMonkey 101: Building your first survey Join our free webinar and learn survey design fundamentals, AI-powered creation, and collaboration best practices. Register today NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichhel...
SurveyLegend– A visually focused survey tool with one standout feature: its image ranking question. Images are well formatted for different sizes, and users can click to rank their top three—plus you can redirect based on image choice, which is great for market research. The free plan allow...
In this ranking question, include those perks—like free shipping, free returns, live customer support, good customer service, secure checkout, free installation, or product warranties—that your company offers (or could offer) your customers. This will help you identify the perks that add value...
We have several open-ended and closed-ended question types. The settings within a question allow you to control the type of data the question will collect. Make sure you pick the question type that's going to report the data you want.
In general, multiple choice questions should be worth less than, for example, open response questions. Give immediate feedback. Online learning platforms let you give immediate feedback on each question. Don’t just mark the question right or wrong, though. Go a step further by including ...
23 Survey length and question difficulty 23.1 Move from general to specific 23.2 Use multiple pages (but not too many) 23.3 Deciding how to send your survey 23.4 Test it! 24 Finding and showcasing engaging data 24.1 Create Top 2 box scores from your Likert scale questions 24.2 Choos...
Pricing Enterprise Resources Explore our toolkits Discover our toolkits, designed to help you leverage feedback in your role or industry. Learn more Product deep dive: Analyze and present your data Learn how to analyze and present your data with SurveyMonkey. ...
A fix for this UX question would be to leave “enjoyed a lot” as the highest end of the ranking scale and making “didn’t enjoy at all” the answer option at the low end. When you ask users to rate their experience, make sure you give them an inclusive and logical scale ...
Adding an N/A (Not Applicable) Option You can add an N/A option to a Matrix/Rating Scale or Ranking question so that those answers will not factor into the weighted average calculated in the Analyze Results section. Adding an “Other” Textbox or Comment Field Adding "Other" allows respon...