Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience. Learn more Is your company meeting customer expectations? Use our free CSAT calculator to assess your Customer Satisfaction score and drive profits. ...
Doesn’t Offer a Free Trial of Premium Plans Customers like to get the lay of the land before they commit to one tool, but SurveyMonkey doesn’t offer any free trial of its premium plan. There is a basic free plan, but you can only access basic features through it. Some customers may...
All of the form builders we looked at have free and paid plans. SurveyMonkey Pricing The free SurveyMonkey plan is very limited. You can create surveys with up to 10 ‘elements’ – questions, images, or text – and collect up to 40 responses per survey. On the free plan, you can’t...
Some of this timing and delivery is trial and error, but we can say that response rates are generally higher on Monday and lowest on Friday. Whether you send your survey by web link, email, website, social media, or through SurveyMonkey Audience, it all depends on your target audience ...
7. Make it human At the end of the day, the goal of market research is to explain human perceptions and behaviors. The more you can bring real examples into your story, the more tangible the results will be to your audience. One way to do this is to pepper in quotes from your ...