Customer Service and Mobile Features Could Use Improvement:The customer service channel can be modified, for example, the customer support phone number. Users may need to make a quick phone call for a faster resolution process. Additionally, the mobile version could use some enhancements, such as ...
Although Surfshark lacks a phone number for direct calls, it has done a great job of providing a reliable customer support system. We're sure that you'll have your questions answered in no time. Pricing Surfshark's regular (monthly) price is on the expensive side. However, massive savings ...
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per month, you can add an alternative phone number that you can use to receive calls and reply to text messages. Alternative Number is a new addition to the Alternative ID toolset and can be helpful in lots of real-world situations where you don't want to provide your true phone number....
Number of Devices One of the best things about Surfshark is that you can have simultaneous connections. You can connect multiple devices with a single subscription. The service doesn’t have bandwidth limitations, so you won’t experience slow speeds on any of the devices you connect. A VPN ...
Since our last update, we've put Surfshark through another round of testing to see how it holds up. Plus, Surfshark themselves have announced several changes to the service, including the arrival of Alternative Number, browser extension improvements, and improvements to its killswitch, which is ...
For now, anyone who wants to get an alternative number with Surfshark can get a US number only. Note that this also means you can only respond to US phone numbers, too. Smart DNS — Use the VPN on Smart TVs + Gaming Consoles Surfshark provides access to a smart DNS service. This allo...
The customer service experience was pleasant. I wish my bank would take a few notes from Surfshark here. I was disappointed by the claims of support for multiple devices when most of those devices are protected via router support, not by dedicated clients. My router is performanc...
Surfshark review: Customer support Surfshark has a dedicated support site where you can get the answers to a number of queries. It includes FAQs, guides, and tutorials, which cover a decent range of issues, but it isn't entirely definitive, with most of the content focusing around issues you...
Surfshark has excellent customer support, but it's important to note that there is no option to speak to someone on the phone. This may understandably pose an issue for some users. However, Surfshark does have a 24/7 live chat service on their website, which serves up quick responses when...