Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply, if it has this feature. If you...
4] Plugged in, not charging issue When the connection is fine but the device is still not charging, the device might turn off when you unplug the charger. In this case, you need to do two things. You first need to remove the battery driver. Here’s how. Plug in the device. Enter ...
Problem: Charger is plugged in and working normally (light shows up on charger tip when plugged into SB), but Windows says "plugged in, not charging" next to the battery icon.Solution: Try the default troubleshooting first but if that fails (and uninstalling/reinstalling of battery device driv...
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Battery Smart Charging Battery Limit Mode Battery Lifespan Saver Surface 3 No Yes No Surface Pro 3 Yes* Yes No Surface Pro 4 Yes* Yes No Surface Pro (2017) Yes* Yes No Surface Pro 6 Yes* Yes No Surface Pro 7 Yes* Yes Yes
dgozalie Copper ContributorDec 21, 2024 Surface Pro 3 Surface Pro 4 30Views 0likes 0Comments Microsoft Surface Pro 9 not charging via USB-C port? I got this 67W charger to charge my Surface Pro 9 via USB-C but I tried this with multiple cables and outlets it does not charge. Is th...
Surface Go 1-4 Surface Pro 7-9 Surface Pro X Surface Laptop 3-5 Surface Laptop Go 1-3 Surface Book 2-3 Surface Laptop Studio 1-2 Surface Duo 1-2 Not AvailableMicrosoftWalmartAmazon 8 Microsoft USB-C® 5-in-1 Travel Hub Full 10Gbps USB-C, USB-A, 4K@60Hz HDMI 2.0 Travel Hu...
Surface Go 1-4 Surface Pro 7-9 Surface Pro X Surface Laptop 3-5 Surface Laptop Go 1-3 Surface Book 2-3 Surface Laptop Studio 1-2 Surface Duo 1-2 Not AvailableMicrosoftWalmartAmazon 8 Microsoft USB-C® 5-in-1 Travel Hub Full 10Gbps USB-C, USB-A, 4K@60Hz HDMI 2.0 Travel Hu...
Microsoft Surface Pro 4 What's Hot:Bigger, higher resolution display than previous model, runs much cooler and quieter. Still one of the best 2-in-1s on the market among tablet-centric designs. What's Not:Too small for some, not your device if you primarily want a laptop's ergonomics....
turn on the device while it is charging, and look at the battery icon in the bottom-right corner of the screen. If there is a red cross on the battery symbol and a prompt, such as"Plugged in, not charging," this indicates a problem with the battery. In this case, you may need to...