After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues: You receive a low-battery error like: Plugged in, not charging Battery not detected N...
Light is solid white when the laptop is on but batt symbol shows no charging. After laptop powers off the white light on the charger goes off. Is this correct? My SP3 light stays on until battery is charged.. Its box fresh so really don't want to have to go for a repair...
Get Microsoft Surface Go 2 (1927) support for the topic: Optimize Battery Life. Find more step-by-step device tutorials on att.com.
[1] Surface Go 2 battery lifeSurface Go 2: Up to 10 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2020 using preproduction software and preproduction configurations of Surface Go 2. Testing consisted of full battery discharge with a ...
Problem: Charger is plugged in and working normally (light shows up on charger tip when plugged into SB), but Windows says "plugged in, not charging" next to the battery icon.Solution: Try the default troubleshooting first but if that fails (and uninstalling/reinstalling of battery device driv...
Run your day-to-day apps and other favorites while keeping up on social media throughout your day. The 11th Gen Intel® Core™ processor gives you the power and performance you need. With up to 13.5 hours of battery life*, you can keep going and be productive—or relax and watch...
Battery between 99% – 100%: Our tested Surface Go took about 25 minutes to fully charge from 99%, no matter what chargers we’ve tried. Experiment Condition Of course, the actual charging speed depends on your device’s settings and usage. It will be much faster to charge your device ...
Note:A Surface Dock might not be able to power or charge your device if your Surface battery is fully dead. Use the original power cord that came with your Surface to recharge it. Check the charging cable If the LED light on your Surface doesn't turn on or flashes white when it's at...
Surface Go 4 Yes Yes Yes Notes: For devices that have an asterisk (*) above: A battery with a heart icon won’t appear in the notification area. To fully charge your Surface, you'll need to follow the Battery Smart Charging steps above in Surface features to optimize yo...
Microsoft promises 13.5 hours, an increase of the 13 hours promised with the original Surface Laptop Go. This isn't any less accurate than any other OEM claims; however, it's the reason that I do my battery testing by doing actual work while not connected to power. There is simply no ...