CRM implementationcan seem like a monumental task to complete. From knowing which CRM to choose, to understanding how to fit it in with the rest of yoursales stack, there’s a lot involved from pricing to convincing decision-makers to making sure it works well from the start. If you’re ...
Piskar, F and Faganel, A (2009), "A Successful CRM Implementation Project in a Service Company: Case Study", Journal of Management, Informatics and Human Resources, Vol.42, No.5, PP.199-208.Piskar, F., Faganel, A. (2009), "A Successful CRM Implementation Project in a Service ...
WIth a successful ERP implementation track record we are proud to share the client case studies where we have provide custom erp solutions as per business requirements.
Customer relationship management - CRM implementations increased rapidly in Slovenia in the last few years, following the trends elsewhere. Studies reporting how the implementation project goes on before, between and after the implementation are scarce. We offer a thorough case study analysis of the CR...
A successful CRM implementation is not necessarily easy. But not everyone gets that. In fact, sometimes it seems that organizations think you can just buy a CRM system, plug it in and turn it on and clients will line up at the office door with bags of money. In fact, compared to ...
Shelly Gore is CEO and co-founder of A Bigger View. For over 25 years, she successfully designed and implemented complex IT and Cloud-Based ERP systems for corporations in North America and Europe. At Oracle’s OpenWorld and SuiteWorld conferences, Shelly presents on global supply chain, advan...
You may have heard promising estimates that a CRM can be nailed down in a month's time. In reality, a week after a long-awaited CRM implementation started, you're bumping into the first roadblock: what do you mean I need to pay that much for extra users? As the president and CEO ...
However, numerous as its benefits may be, CRM implementation can also be one of the most challenging processes an organization can go through. Unlike many other applications, CRM is not a straightforward tool you can simply onboard your teams onto or add to your existing tech stack. Its deplo...
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CRM does require managing customer interactions, but more importantly, to be successful, it requires senior executives to be involved in creating the environment, culture and processes that will help it succeed. Organisational readiness, careful planning, the deployment of the right analytic tools and...