Student-Loan Office Seeking OmbudsmanIf you've got a beef with the federal government about your student loans, pretty soon you can...Billups, AndreaSignature
Congress created the student loan ombudsman office when it established the CFPB, citing a need for a go-to person to handle student loan complaints nationwide. One previous occupant of that position is Rohit Chopra , who was appointed by President Trump to be a commissioner at the Federal Trade...
For example, a customer care or ombudsman office will not be able to help you if you feel that your monthly interest rate is too high, because you agreed to these terms when you accepted the loan. READ: Student Loan Promissory Note: 5 Things to Know Before You Sign. Organizations generall...
The new ombudsman won’t have the authority to impose changes in the terms or conditions of individual student loans. Still, the office is designed to help find a fair and equitable solution for student problems. If you are having a problem with a private lender, contact the ombudsman at ht...
If you live in Washington, D.C., or one of the 15 states with its own student loan ombudsman office, consider submitting your federal or private loan complaint there, instead of the FSA or CFPB, for a quicker resolu...
To find clarity on this situation. I spoke with someone from the ombudsman office at a loan servicer. Because the servicers are responsible for processing payments, they have to know how to apply extra payments and whether or not it will reduce the principal balance or the interest. ...
Office of the Ombudsman. Student Financial AidThis pamphlet describes the Federal Student Aid Ombudsman, an impartial resource to help customers resolve student loan concerns when other... OOFS Aid,Washington - U.S. Department of Education, FSA Ombudsman, 830 First Street, NE, Fourth Floor, ...
I had to call the lender and the Ombudsman to get my application submitted to the Dept of Education. The disbursement date of the Perkins loan did not affect the outcome. It was the person at the lender reviewing my application, who didn’t bother to open all the tabs in the NSLDS, ...
Former CFPB student loan ombudsman Rohit Chopra wrote in a 2015 letter warning Google that some companies may be misrepresenting themselves in online ads. “While we have warned consumers about these scams, we are concerned ...
You can also submit your own compromise with a lower payment than the standard compromise. However, your proposal needs to be approved by the Department of Education. You can also reach out to theOffice of the Ombudsman for Federal Student Aidto get more information and potentially get help fi...