Horrible company. Their poor customer service folks! Bought tickets for James Taylor and Bonnie Raitt. Bonnie cancelled. StubHub won't refund my money. Hour on Chat and another hour on phone. Up the food chain with a supervisor, still nothing. I'm out $282 because stubHub won't stand ...
Customer Experience Specialist Draper, UT To start off, management is extremely shady. They'll leave phone agents out to dry when they need help, chat support was useless, and would often contradict their own policies (even when directly quoted by the employee). Their HR team is utterly usele...
. Customer service was not helpful at all!!! Told me there is NO WAY to appeal my side of the story. Waited another hour on the phone to talk to a manager. Had to hang up and not sure she ever did even try to get a manager. Not only did I lose my $500 for the tickets, S...
ticket services to both sell and buy tickets. StubHub clearly does not care about its customers, and its customer service is as bad as it gets. Trying to deal with Stubhub is nothing but aggravating. At this point, I would rather eat the cost of the ticket or give it away then to ...
Customer Experience Expert/ Executive Care Expert (离职员工) - Draper, UT - 2022年6月15日 The benefits are decent, but you are underpaid as a phone agent. The first 6 months that I worked on phones was decent. We were slammed and expected to take up to 50 complicated calls in an 8 ...
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