The Harvard Law SchoolNegotiate or Litigate" by Deepak Malhotra in The New Conflict Management: Strategies for Dealing with Tough Topics and Interpersonal Conflicts, Special Report, Program on Negotiation at Harvard Law School, 2009
Use “I statements” rather than “you statements” when each party explains what bothers him or her about the cause of the conflict.For example, don’t say, “You’re always playing loud music when I’m trying to study.” Instead, say, “I have difficulty studying when you play loud ...
Lee, H. (2005). Behavioral strategies for dealing with flaming in an online forum. SociologicalLee, Hangwoo. 2005. "Behavioral Strategies for Dealing with Flaming in an Online Forum." Source: The Sociological Quarterly 46 (2): 385-403. http://www.jstor.org/stable/4120995%5Cnhttp://www...
At one point or another, everyone will need tips fordealing with difficult coworkers. It is key to develop your conflict resolution skills so that you can effectively get along with this person. You may want to have aharmonious work environmentbut some difficult coworkers have other plans. As...
Dealing with Work-School Conflict: An analysis of coping strategies.This article aims to shed light on the ways in which working students marry their work and school activities. On the basis of questionnaire responses garnered from 303 working French students, it shows that coping strategies ...
Amy has done extensive training for both private and government agencies and has a master's degree in industrial/organizational psychology. Cite this lesson Conflict in the workplace should be managed appropriately to maintain healthy team cohesion. Identify the strategies in promoting healthy conflict,...
However, if you’re avoiding dealing with conflict because it makes you uneasy or because you don’t want to reprimand someone, then that’s a misstep. Of course, it’s your job as a manager to deal with such matters. You have the authority and should act when it is called for. Not...
"Thanks to Leslie's guidance, I will be more confident and effective dealing with conflict." "Leslie, I've learned so many new skills I can apply to my professional and personal life right now!" "Thank you Leslie, for facilitating our very difficult discussions with the team."...
If you want to learn more about TKI and conflict management on projects, Dr Mike Clayton has a detailed short online course about it: Check outDealing with Conflict on Projects. Tip: Talk to your HR team to find out if they have access to the formal TKI assessment. Can you take it wit...
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