Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.
登录您的 Steam 帐户以获取有关您 Steam 游戏的帮助、联系 Steam 客服、申请退款和更多。若您无法登录需要重置密码或恢复被盗帐户也同样能用客服网页。
Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.
对于通过help.steampowered.com提交的退款申请,只要提交时处于规定的退款期间且游戏时间不超过 2 个小时,Valve 都将提供无理由退款。 详情参见下文;即使超出了所述退款要求,您仍然可以提交退款申请,我们将会酌情考虑。在游戏出现问题的情况下,某些司法管辖区的消费者可能拥有额外的退款权利。 您将在申请通过后的一周内...
EU and UK law provides a statutory right to withdraw from certain contracts for physical merchandise and for the order of digital content. You can find more information about the extent of your statutory right to withdraw and the ways you can exercise it on this page:https://support.steampowe...
Steam 客服将不会因任何原因恢复已离开帐户的物品,包括所有通过交易、市场交易、删除或赠予的物品。用户必须为自己的帐户安全担负责任。 您的帐户须受到 Steam 令牌手机验证器的保护,才能快速地在市场进行买卖交易。 这将确保仅有您本人才能自帐户内移除物品。 对于无法启用验证器的用户,Steam 将对交易或市场销售上架物品...
You can find more information about the extent of your statutory right to withdraw and the ways you can exercise it on this page: https://support.steampowered.com/kb_article.php?ref=8620-QYAL-4516. 欧盟和英国法律规定了退出某些实物商品和数字内容订单合同的法定权利。您可以在此页面上找到有关您...
In order to remove the free license from your account, visitSteam support pageand put the affected game name into the search field, the game should be available in "products" section, click on it. Alternatively, you can just usehttps://help.steampowered.com/wizard/HelpWithGame?appid=<appID...
In order to remove the free license from your account, visitSteam support pageand put the affected game name into the search field, the game should be available in "products" section, click on it. Alternatively, you can just usehttps://help.steampowered.com/wizard/HelpWithGame?appid=<appID...
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