app, and freshly designed digital channels for sales and customer care. A key differentiator of the service, the Jawwy app will allow users to build,
engagement enables us to embark on this journey, while also adopting new solutions and technologies with world-class partners and alliances to take our customer experience to the next level; thus, affirming STC’s commitment to remain a trendsetter in the region.”–Hany Aboushady, CTO, ...
The customer care model is also digital-first, featuring self-help, online, social and P2P support. While the SIM will be necessary to use the service, customers will be able to keep their current number. “Jawwy is a significant part of STC’s current digital transformation and we bel...
Jawwy features its own SIM, app, and freshly designed digital channels for sales and customer care. A key differentiator of the service — the Jawwy app — will allow users to build, share, and manage their plans in real time, instead of buying fixed plans. The app also offers many ...
and freshly designed digital channels for sales and customer care. A key differentiator of the service, the Jawwy app will allow users to build, share, and manage their plans in real time, instead of buying fixed plans. The app also offers many unique features including real-time contextual ...