digital, loyalty and delivery to continue to grow and drive our business. However, we are ultrasensitive to the evolving macro challenges that have surfaced regarding China, particularly in connection with the impact of the zero-COVID policy. ...
So much of Starbucks’ inspiration has come from Italy. And in Italy, our partners’ dedication to the art of coffee, to the elegance and passion of coffee craft and to the delivery of a premium coffee experience to our customers is being executed at the highest level. Italians have embrace...
Let me highlight just a few sources of the accelerating demand we're seeing in our U.S. stores and business. Mobile Order & Pay, an over $4 billion business, is up 400% in 5 years, is up 20% over last year. Our $500 million delivery business is up 30% over last year. The S...
baristas, who custom-make each espresso drink and explain the origins of different coffees. Some of them come to Starbucks with no more skills than my father had, yet they’re the ones who create the magic.We’ve built it into such ground-breaking programs as a comprehensive health-care p...
Starbucks looks at the supermarket shelves, where the majority of coffee consumed in the country is sold. Until now, the company has eschewed the grocery store, which has no delivery system that allows the sale of truly fresh coffee. But what if a better delivery system could be devised? St...
“Should I stop going to…” That’s what is hard for me that Starbucks doesn’t see is there is a reason that people make Starbucks a part of their daily routine. There’s people that want to do their homework there, take their meetings there, make that a place they want to be, ...