Our OCBC Business Mobile Banking platform also offers our Singapore SME customers data and insights on their sales, expenses and cash flow, to enhance their business and financial management. We continue to enhance our existing Framework and Policies, processes and controls to help intensify cyber ...
Customer scorecards are the main mechanism through which customers provide feedback. However, there are also processes in place for customers to escalate an issue if necessary. For example, a customer can escalate an issue to the global customer lead, who will raise the issue with the ...
While it may be true that firms that take exceptionally good care of their stakeholders may also be good corporate citizens, the objective behind stakeholder theory is on effective and efficient management in an increasingly turbulent business environment rather than pursuing social welfare for its own...
All students and stakeholders have the opportunity to provide feedback Student feedback is a core component of program evaluation but feedback is also sought from Alumni, Graduates, Parents, Industry partners and Academic peers Feedback processes will be systematic, rigorous and respectful of the rig...
The feedback we receive from these stakeholders helps us to understand their expectations and prioritise issues effectively. This informs our overall sustainability approach and our ability to deliver against shared sustainability goals. We have identified seven stakeholder groups: Customers, Suppliers, Empl...
When stakeholders are involved in the process, they feel more connected to the outcomes. This sense of ownership makes them more likely to support the project and less likely to push back. Engaged stakeholders can also help generate excitement and encourage others to get on board. ...
Create a friendly workplace and a sustainable employee recognition program to retain talent. Also, look after employee physical and mental health and offer support. Short-term goals: Fill open positions in each unit to facilitate the progress of subsequent new product development and related operation...
Also found in: Thesaurus, Medical, Legal, Financial, Encyclopedia. stake·hold·er (stāk′hōl′dər) n. 1. One who has a share or an interest, as in an enterprise. 2. One who holds the bets in a game or contest. American Heritage® Dictionary of the English Language, Fifth ...
homogenous group, in the same way as departments within a government may have competing interests. The inclusion of stakeholders in programme planning and implementation is in keeping with notions of greater participation and thus democracy. Whether the term stakeholder should also include workers as ...
The evolution and accessibility of standards such as AA1000 (1), ISO (2) and GRI (3) have also helped to increase the visibility and use of stakeholder engagement in business practices. Engagement activities will significantly increase...