However, you might be planning on rolling out a more sophisticatedreward and recognition strategy. Lots of organisations find all-in-one employee experience platforms to be very cost-effective, as they don’t need to factor in any additional budget for stand-alone reward programs and apps. Our ...
If you are in a physical contact centre, this incentive is very visible on the floor and helps to provide a great sense of recognition and reward. 6. Give Staff a Small Empowerment Budget Are you looking toimprove customer serviceand to drive employee engagement? Why not allow a small empow...
Focus on conference themes that encourage your staff to think of innovative ideas to thrill the customer. Themes can range from regular routines that show appreciation, such as a free gift to reward loyalty, to a customer party to give thanks to important clients. Staff who remember the importa...
A career-based reward is great for employees and will benefit your business as well. You can send employees to leadership training or let them choose an online class they would like to take. Even if it’s not directly related to their current job, you can show your employees you’re inve...
congratulations for a job well done, retirement and birthday celebrations and employee motivation. While a formal sit-down dinner can run to over $50 per person, you don't have to spend a fortune on your staff event. Keep the event on the inexpensive side and you can reward your staff mo...
Read strategies for your clinic to reduce turnover rates and improve employee retention in your healthcare practice.
“Those exceptional teachers and my support of them is a strong message for all staff as to what is valued, what is expected, and where we're headed. And all teachers -- and the school -- are better when those exceptional teachers have leadership roles and receive recognition in subtle ...
With that in mind, here are lots of gift incentive ideas for your employees. 1. Thank-You Notes Simple, but effective. Saying thank you – either with notes, cards or through words– is a nice and simple way to reward agents when you catch them doing good things. ...
Make your ideas theirs Don’t tell your staff what to do. Instead, consult with them in a way that helps them arrive at correct conclusions on their own. For example, ask, “What do you think about trying this?” Don’t criticize or correct ...
We asked our panel of experts for their best ideas, and here are 14 suggestions on how contact centres can motivate staff and improve employee engagement: 1. Prioritize Recognition, Growth and Culture Ben Booth First and foremost, all leaders should be focused on building a positive work environ...