In-depth Spectrum Mobile news and analysis. Expert insights on new plans, phones, and promotions from this cabled-owned wireless provider.
Coverage Deals and Discounts Customer Service Spectrum Mobile vs. the Competition FAQ Methodology Key Takeaways Spectrum Mobile is a mobile virtual network operator (MVNO) that provides cell phone service using Verizon's network towers as well as its own Wi-Fi connections. The company offers two...
You must call the customer service number to request cancellation. Return equipment: You can easily return Spectrum equipment by bringing it to any UPS Store or dropping it off at a Spectrum store. If you don’t return rental equipment, you'll be charged a fee. Why is Spectrum slow? Run...
Spectrum customer reviews The American Customer Satisfaction Index (ACSI) gave Spectrum a score of 68/100 in 2024, the same as last year’s score. This puts them in the middle of the pack, behind Cox, Verizon, T-Mobile and AT&T. J.D. Power also gave Spectrum Internet® average satisfa...
Screenshot fromSpectrum Mobile Then, Spectrum walked me through a series of activation steps for the eSIM card.Unfortunately, by the end of that process, I was still not able to activate my service. I called Spectrum Customer Service to address the problem, and after 25 minutes of trying var...
“Site”), users of our Internet-connected products, recipients of our emails, business contacts, participants in market research, and in the process of fulfilling orders and performing customer service (together with the Sites, the “Services”), including the categories of information collected, ...
◊To qualify for the Contract Buyout Program, a customer must order and install a combination of qualifying Video and Internet and / or Voice services; offers not available in all areas. Spectrum’s Mobile Services are not eligible for the buyout program. Offer available to qualifying custome...
cable TV and mobile services and is known to customers under the name of Spectrum — said it is also trying to make the company more approachable and remove the longtime negative connotations around cable companies by announcing Spectrum's new "first-of-its-kind customer commitment," branded as...
Save up to $500 with Spectrum internet deals Are you interested in cheap Spectrum internet service? Get a free Xumo Stream Box for 6 months with a Spectrum TV subscription. Bundle Spectrum Mobile with your Spectrum internet plan for affordable cell phone rates. Get a free internet modem with...
channels, such as a Disney+ subscription for an added fee, for example. Of course, if you want the fastest from Verizon, then you can grab the $85/month bundle for 2.3 Gbps speeds and the same sort of customized package with the Gigabit plan as part ofVerizon Fios new customer deals....