When you fly Southwest Airlines, you know you’re getting an Economy seat at an affordable price. Southwest consistently ranks among the best airlines for customer service, but the one complaint people have is not getting a good seat because they checked in too late.If you don’t have the ...
This Privacy Policy describes how Southwest Airlines Co., P.O. Box 36647 TOP-1CR, Dallas, Texas 75235 ("Southwest," "Company," "we," or "us") collects, uses and shares information in connection with Southwest's services, systems, websites, and apps that refer or link to the Privacy ...
Southwest Airlines Negative customer service feedback, complaints and customer service reviews - page 2
These Terms of Use (“Terms”) set forth a legally binding agreement between you and Southwest Airlines Co. (“Southwest,”“we,”“our,” or “us”), and govern your use of the Southwest Air Way mobile application (the “App”). By using the App, you accept these Terms, and ...
“There are two types of people,” a friend once told me. “Those who will only fly Southwest Airlines, and those who will never fly Southwest Airlines.” My friend was a relatively frequent traveler, and while I’m not usually a fan of oversimplification, in this...
The California labor complaint accuses Southwest Airlines of penalizing employees who took legally entitled leave, leading to denied disciplinary point reductions, and in some cases, wrongful terminations.The flight attendants argue workers who took family and medical leave were disqualifi...
“Unbelievably, SWA has provided nothing in return to [Stewart and Hicks] for the money they paid to SWA,” the complaint states. The Southwest Airlines class action lawsuit asserts claims for breach of contract, fraud and tortious breach of the covenant of good faith. ...
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produce all-time best company results. We delivered 99.7% of all bags in planes without a mishandled claim. And as you know, we do that carrying more free bags than anyone in the industry. And we continue to lead all marketing carriers with the lowest customer complaint ratio to the DOT...
Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless...