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"We went to baggage to retrieve our luggage and car seats, waited over an hour with six kids in tears only to be told that ... bags and car seats must continue on to their destination in Orlando." Perkins said her husband was on a phone call with Southwest Airlines for n...
About/Mission Statement:The mission of Southwest Airlines is: dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. Southwest Airlines’ purpose is to connect people to what’s important in their lives through frien...
DALLAS– Big changes are coming toSouthwest Airlines. The Dallas-based airline announced Thursday it is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options. The airline said the changes are the next step in a "continuing strategi...
Southwest Airlinessaid Thursday that it plans to drop the open-boarding system it has usedfor more than 50 yearsand will start assigning passengers to seats, just like all the other big airlines. The airline said it has beenstudying seating options, running tests and sur...
Southwest Airlines has major hubs at Dallas Love Field, Chicago Midway International Airport, Baltimore–Washington International Airport, Houston Hobby Airport, and Denver International Airport. Southwest Airlines has a history of being a maverick in the airline industry, being one of the first to ...
Capt. Casey Murray, president of the Southwest Airlines Pilots Association, also testified at the hearing. He described the carrier in his prepared remarks as a "complex operation held together by duct tape and baling wire," telling lawmakers that Southwest lost operational control and was unable ...
Fly one-way from Myrtle Beach, SC, to Providence starting at $165. Bundle your Southwest Airlines® flight with a hotel or rental car booking and find even more savings.
Fly one-way from Phoenix to Houston (Hobby) starting at $85. Bundle your Southwest Airlines® flight with a hotel or rental car booking and find even more savings.
But there’s another angle some people are trying, that I hadn’t even seen before. Southwest Airlines passengers aren’t just saving seats for other passengers, they’resaving overhead bin space, tooby laying their bags horizontally in the bins to take up more space and then turni...