The Dynamic Retail Landscape in South Africa Key Trends Shaping the Industry Impact on SMEs and Partnering with DHL Imagine walking into a bustling Johannesburg shopping mall, bypassing the cashier with your cart full of groceries, and simply walking out, your account automatically charged thanks to...
Drivers and Challenges for Digital Transformation in the South African Retail IndustryMarkets are driving organisations worldwide towards digital transformation. This research investigates this phenomenon in a particular environment by looking at what drives and inhibits South African (SA) retail organisations...
South African retailers have been increasingly turning their attention to diversification into other countries, particularly with the domestic retail market maturing and currently undergoing a slowdown. Countries elsewhere in Africa have been the main focus, but Europe is also on the radar. Shoprite, ...
The potential impact of RFID on the South African retail industry is significant. This technology is mostly employed in supply chain management and customer relationship management. In supply chain management, RFID can benefit retailers in many ways apart from the mere identification of products and ...
South Africa Retail IndustryThe purpose of the study was to evaluate an extended conceptual model depicting hypothesised relationships between employee climate, customer value and financial performance. Questionnaires assessing employee experienced climate and customer-experienced value were completed by all the...
South African Retail Sales Growth Slows to 1.9% in AprilMike Cohen
However, Gross Domestic Product growth and sales growth in the South African food retail industry are stagnating. Therefore, the primary objective of this study is to investigate the influence of social media tools on brand image and customer buying behaviour in the food retail industry. A ...
“Shoprite is a great example of how retailers and companies in nearly every industry can harness Big Data to help them make better business decisions,” said Elissa Fink, Chief Marketing Officer at Tableau Software. “Tableau brings data to life – making it easier for anyone to see,...
The top 30 South African CX+ retail ranking Legend: shoe/fashion retail, shopping basket/grocery retail, trolley/general retail click to enlarge Charlene Van Zyl, Head of Customer at Woolworths, chats to Ivan Moroke, CEO South Africa Insights Division at Kantar, on coming out tops in brand ex...
The international and local steel industry has changed dramatically over the past two years. Several steel companies have fallen away and protectionism has increased. To survive in these harsh conditions, the South African primary steel industry has taken major steps to become more efficient and compe...