At first, Sonos was defensive, claiming that the app overhaul took "courage." Now, in an openletter published on the company website, Sonos CEO Patrick Spence admitted that the app overhaul has been a disaster. "We know that too many of you have experienced significant problems with our ne...
Music Library/Amazon Music Capacity/Functionality Congratulations on all the progress made to resolve the issues associated with the new app. As you now can look forward, thought this might be a good time to offer a couple of suggestions for enhancing the system. 1.) Can you look at increasi...
This error can occur when Sonos is unable to find the computer or device hosting your music library. These steps also apply to an “Unable to connect” error where the error includes the name of the computer or device Sonos is trying to connect with. Below are some common steps you can...
when will these problems be fixed..? 35240859434 3 minutes ago Y yellowtailContributor I asked in Controllers and Music services Sonos iOS cannot add MacOS Music library Old story by now but here it is: in the Sonos app (latest) on iOS (v18) was (finally) able to add my MacOS Music...
users being vocal about their disappointment to lose functionality, like local music library access, sleep timers, and accessibility features, and the app seemingly being rushed out prematurely, by July,Spence had apologized for the appand promised biweekly updates to fix the software's ...
As our CEO Patrick Spence has said, we know that too many of you have experienced significant problems with the new app we introduced in May. Over the past several months, I, together with hundreds of Sonos engineers, have been focused on a singular objective: to improve the Sonos app and...
We know that too many of you have experienced significant problems with our new app which rolled out on May 7, and I want to begin by personally apologizing for disappointing you. There isn’t an employee at Sonos who isn’t pained by having let you down, and I assure you that fixing...
We know that too many of you have experienced significant problems with our new app which rolled out on May 7, and I want to begin by personally apologizing for disappointing you. There isn’t an employee at Sonos who isn’t pained by having let you down, and I assure you that fixing...
We know that too many of you have experienced significant problems with our new app which rolled out on May 7, and I want to begin by personally apologizing for disappointing you. There isn’t an employee at Sonos who isn’t pained by having let you down, and I assure you that fixing...
In a July 25blog post, Sonos CEO Patrick Spence acknowledges users had "experienced significant problems" with the updated app. "I want to begin by personally apologizing for disappointing you," he starts. "There isn't an employee at Sonos who isn't pained by having let you down, and I...