and Wellbeing Name of activity Voice of Customer (VOC) White Paper ≪Summary≫ Sompo Japan Nipponkoa receive inquiries, opinions, requests, complaints, and other types of customer feedback via our sales offices, agencies, insurance claims department, customer relations office and customer call cen...
'04 '05 '06 '07 01 ShareholdersT o O u r S h a r e h o l d e r s In recent years, the non-life insurance industry has seen ongoing progress in liberalization and deregulation, which has resulted in a strong rise in expectations regarding policyholder protection and greater ...