How does a help desk ticketing system work? Why use a ticketing system? What does ticketing software do? How does the ticketing system work in Web Help Desk? An IT help desk ticketing system works by first creating a ticket, which is simply a document recording all actionable information per...
Integration with remote support and remote control software Automate and simplify your ticketing management tasks. Free Ticketing Software - Web Help Desk Free Edition The free help desk ticketing system from SolarWinds empowers you to manage service tickets by tracking their lifecycles—from ticket cre...
SolarWinds Observability Self-Hosted security integration Discover and add network devices to SolarWinds Platform Discover your network for the SolarWinds Platform with the Discovery Wizard Add nodes to SolarWinds Platform using Active Directory Credentials for Active Directory discovery in SolarWinds Platfor...
Turn your WSUS or System Center Configuration Manager environment into a powerful patch management solution – SCCM 2012 integration will be supported in September 2012 Performs enterprise-wide discovery & identifies rogue, unauthorized, & unpatched computers ...
Full integration into SolarWinds® Web Help Desk software to initiate remote access from opened ticket. Download Free TrialFully functional for 14 days Learn More SaaS Solutions Dameware Remote Everywhere Fast and powerful remote support tool delivered as a SaaS solution. Remote control of Android ...
Full integration into SolarWinds® Web Help Desk software to initiate remote access from opened ticket. Download Free TrialFully functional for 14 days Learn More SaaS Solutions Dameware Remote Everywhere Fast and powerful remote support tool delivered as a SaaS solution. Remote control of Android...
SUBMIT A TICKET Search Features Cross-platform database support for cloud and on-premises Anomaly detection powered by machine learning Expert advice with index and query tuning advisors Intuitive user interface Down-to-the-second, detailed data, both real-time and historical ...
The service request tracking solution must be adaptable enough to be used in other areas of the company. Our robust application programming interface (API) allows us to extend the functionality of the product in ways that were not originally envisioned. ...
How does the ServiceNow integration with the SolarWinds Platform work? Install and configure the SolarWinds Platform Alert Integration application in ServiceNow Configure a SolarWinds Platform product with ServiceNow Troubleshoot ServiceNow Troubleshooting environmental issues with Performance...
Users on G2 report that Freshservice's Knowledge Base/Ticket Integration is more effective, scoring 8.7 versus SolarWinds' 8.5, indicating a more seamless connection between knowledge management and ticketing. Reviewers mention that SolarWinds Service Desk has a slight edge in Quality of Support with...