Improve customer service with the help of customer service software from SolarWinds®. Web Help Desk is a help desk software that delivers powerful, yet affordable IT service support capabilities that helps improve the quality of customer support.
The free help desk ticketing system from SolarWinds empowers you to manage service tickets by tracking their lifecycles—from ticket creation to resolution—in a single centralized, web-based interface. By storing all this data in a single location, the Web Help Desk free support ticket system ...
SolarWinds, Inc develops and markets an array of network management, monitoring, anddiscovery tools to meet the diverse requirements of today's network management and consulting professionals. SolarWinds products continue to set benchmarks for quality and performance and have positioned the company as...
Help Desk ticket management shouldn’t be hard. Do you find yourself asking… How can I provide better customer support? How can I streamline my IT Help Desk solution? How can I spend more time ensuring requests are fulfilled and less time managing them? How can I simplify change management...
SolarWinds®; Web Help Desk product support. Install/onboarding documentation, troubleshooting articles, product forum details, upgrade guides, and more.
Help Desk ticket management shouldn’t be hard. Do you find yourself asking… How can I provide better customer support? How can I streamline my IT Help Desk solution? How can I spend more time ensuring requests are fulfilled and less time managing them? How can I simplify change management...
Web Help Desk 是一款 IT 帮助台套件，全球有 300,000 名客户使用，其中包括政府机构、大型企业和医疗保健组织。该漏洞编号为 CVE-2024-28987，是由硬编码凭据（用户名“ser”和密码“dev-”）引起的。这些凭据如果被利用，可能允许未经身份验证的远程攻击者访问 WHD 端点并获得不受限制的访问或修改数据。.ai ...
Windows 漏洞是一个内核 TOCTOU 竞赛条件,被追踪为 CVE-2024-30088,趋势科技发现该漏洞被主动利用。该网络安全公司将这一恶意活动归咎于 OilRig (APT34),他们利用该漏洞将被入侵设备的权限提升到 SYSTEM 级别。 微软在最新发布的补丁包中解决了该漏洞,但目前还不清楚何时开始主动利用该漏洞。
近日,CISA 在其 “已知漏洞”(KEV)目录中增加了三个漏洞,其中一个是 SolarWinds Web Help Desk (WHD) 中的关键硬编码凭据漏洞,供应商已于 2024 年 8 月底修复了该漏洞。 SolarWinds Web Help Desk 是一款 IT 服务台套件,全球有 30 万客户在使用,其中包括政府机构、大型企业和医疗机构。 SolarWinds 漏洞被...
Windows 漏洞是一个内核 TOCTOU 竞赛条件,被追踪为 CVE-2024-30088,趋势科技发现该漏洞被主动利用。该网络安全公司将这一恶意活动归咎于 OilRig (APT34),他们利用该漏洞将被入侵设备的权限提升到 SYSTEM 级别。 微软在最新发布的补丁包中解决了该漏洞,但目前还不清楚何时开始主动利用该漏洞。