Service desk software set to transform IT service delivery Service desk software is all out to enhance the delivery of IT services. It will enable better knowledge management, asset management, change management, incident and problem management. Robust helpdesk softwares follow and implement the defined...
Instant Chime enables your Microsoft Teams deployment to route help and service desk requests to agents who can help with inbound problems
Service desk software supporting multiple ITIL processes for SMB and Enterprise. Available with SaaS and on premise options including mobile, web and windows clients for superior service management capabilities.
An IT service desk software to streamline service request lifecycle with no-code automation with robust SLA management and virtual agent.
Customer Service Software: Help Desk, Multi-Company Help Desk, PinkVERIFY ITIL/ ITSM Service Desk & Live Chat by Vision Helpdesk
"Manage your Configuration Items, effectively. Try Freshservice ITIL based Service Desk solution. Signup for a FREE trial, now!"
Service desk demo video transcription Hello everyone, Marcos here. And today, I want to show you around HelpDesk. HelpDesk is an automated ticketing software that is designed for people working in customer communication every day. If you have to deal with emails, social media messages, contact ...
What are the responsibilities of a service desk? Service reps call on service desks for a number of functions within their role. In a support context, the service desk would: Act as a single source of truth- In organizations that have multiple communication channels, a service desk pulls comm...
Built on the SolarWinds foundation of AI by Design, SolarWinds® AI capabilities are the ultimate helping hand for IT service management teams, using generative features directly within an agent's workflow in Service Desk to help drastically reduce manual and repetitive tasks, leading to empowered...
Service Desk Solutions sitehelpdesk.com has been providing Help Desk Software for over twenty years. We provide service desk solutions for any type of internal service with special features for IT Services and Facilities Management, including life cycle asset management. We also provide a solution fo...