Though self-service software is intended to reduce the need for customer service tickets, it is likely that there will be times when a live customer service agent will need to assist a consumer. That’s where ahelp desk ticketing solutioncomes in. Ensure that as you create a self-service s...
Self-service data preparation tools is designed to help you clean, transform & enrich raw data without the need for coding. Zoho DataPrep is powered by AI-capabilities to easily prepare data for better analysis.
But you’re busy, and we’re willing to bet you don’t have hours of free time to create reports with interactive dashboards from multiple data sources. Don’t reinvent the wheel: just use these 11 self-service reporting tools and software to do the hard work for you. In this guide,...
SAMA - Next-Gen self-hosted chat server and clients. (Demo, Source Code, Clients) GPL-3.0 Nodejs/Docker Screego - Screego is a simple tool to quickly share your screen to one or multiple people via web browser. (Demo, Source Code) GPL-3.0 Docker/Go Shhh - Keep secrets out of emails...
As one the best customer service software, ProProfs knowledge Base saves your support staff from answering the same questions repeatedly. In addition to encouraging self-help, you can bring down support tickets by up to 80% and reduce support costs. ...
I use Adobe RoboHelp to create technical content. This tool is perfect for producing online help, policy procedures, knowledge bases, and self-service content. With RoboHelp, I can develop engaging help content and distribute it across multiple customer touchpoints. It offers HTML5 and CSS3 sup...
Online project hosting using Git. Includes source-code browser, in-line editing, wikis, and ticketing. Free for public open-source code. Commercial closed source ...
I use Adobe RoboHelp to create technical content. This tool is perfect for producing online help, policy procedures, knowledge bases, and self-service content. With RoboHelp, I can develop engaging help content and distribute it across multiple customer touchpoints. It offers HTML5 and CSS3 sup...
Datalore Self-hosted data science platform for teams and moreFeatured Many of the world's most dynamic teams find that JetBrains tools make them more creative and effective Gradle Inc. is the company behind the Gradle Build Tool, one of the most popular open-source build automation tools used ...
Can be deployed as self-hosted or SaaS Enhances security and compliance monitoring Scales to support complex IT setups 2.PRTG ©2024 Paessler AG PRTG Network Monitoris a network monitoring solution known for its ease of use and flexibility. It monitors IT infrastructure systems, devices, traffic...